In this role, your responsibilities will be

You will review Request for Quote (RFQ) to customer requirements and suitability
of Emerson product offerings to meet customer needs.

Prepare technical & commercial quotation/response to Impact Partners, and
internal and external customers.

You will act as a liaison between Impact Partners and factories for non-standard
products and special applications to convert RFQ to final bid in timely manner.

Assist pricing and purchasing teams with list and purchase price information.

Apply knowledge of applicable industry codes and standards to customer
specifications and answer technical questions based on these standards and
ensure that products specified are in compliance.

Assist Impact Partners to navigate Emerson resources to find accurate answers
through published information to ensure the fastest response.

Respond to all customer requests for expedited emergency shipment of parts and
service kits, documentation, operating and maintenance instructions, drawings,
and Specification Sheets.





Ensure timely and accurate processing of RFQ and maintain ownership and
oversight of the quote until they are acknowledged and submittal documents have
been forwarded to the customer.

Document customer complaints and refer to Quality Assurance.

Assist other departments in resolving issues related to customer sales and
service.

Communicates with internal and external customers on items that require their
guidance, intervention and technical support.

Continual Development and grow Isolation Valve product knowledge.

Flexibility to collaborate with general teams, including the ability to work
outside of standard U.S. business hours when needed.

Additional tasks as required by management.

Who you are:

You are a customer-focused and technically minded professional who thrives in a
fast-paced, detail-oriented environment. You enjoy solving complex technical
challenges, building strong customer relationships, and delivering accurate,
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📌 ISV Application Engineer (Metepec)
🏢 Emerson
📍 Metepec