Journey with us Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Global eCommerce has an exciting career opportunity for a full time Lead Site Reliability Engineer reporting to the Sr. Manager, Site Reliability Engineer

This position will work on-site in Mexico City.

Position Summary

The Lead Site Reliability Engineer (Lead SRE) will report to the SRE Manager in support of the Royal Caribbean website by utilizing application and user performance data to guide informed decision-making.



The Lead SRE will use application and user performance metrics collected from various sources and tools to support tasks such as initial triage of critical production incidents, bug analysis, implementation of best practices in site reliability engineering, infrastructure optimization, and seamless collaboration between internal teams and external service providers, among other operational initiatives.

The idóneo candidate will have a deep understanding and proven track record in a senior IT support role and could provide leadership toward the development of new employees. The ideal candidate will also have an eye toward the rapidly evolving technology landscape and provide leadership over advanced and emerging concepts, to research and implement proactive and preventative measures that avoid technical incidents.

S/he must be able to work with multiple product and project teams simultaneously, t

📌 Lead Site Reliability Engineer (Ciudad de México)
🏢 Royal Caribbean Group
📍 Ciudad de México