Account Manager, North America - Spanish-speaking - Mexico - Remote
Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in.
We’re looking for an Account Manager to join our Operations Team and build strong relationships with venues and promoters in North America.
At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of.
About the role
You’ll be joining a team that’s responsible for developing partner relationships. Your expertise in the music industry and knowledge of the live entertainment business mean you know what makes promoters, festivals and venues tick. This is an exciting opportunity to work in an emerging market and establish strong working relationships with our major partners, with a focus on operational excellence, engagement, and growth.




You are collaborative and execution-oriented with a strong marketing sense, and look for new and expanded ways to help your partners reach fans and drive growth.
You will be
Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention.
Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events.
Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies.
Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy.
Responsible for partner retention through contract renewal on better commercial terms.
Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documen

📌 Account Manager, North America (Ciudad de México)
🏢 Dice
📍 Ciudad de México