TCS is looking for an ServiceNow Developer Sr.

Work modality: Hybrid
(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 2 day per week)

Skill set required:
Intermediate-Advanced English communication
5+ years of hands-on ServiceNow development experience in a production enterprise environment — not lab or sandbox-only work
Demonstrated delivery across at least three of: CSM, ITSM/HRSD, SLO Management, Integration Hub, or Service Portal
Deep scripting proficiency: server-side JavaScript, Glide API, GlideRecord, GlideSystem, REST message scripting, and transform maps
Production integration experience connecting ServiceNow to external systems via REST, SOAP, JDBC, or MID Server — with error handling and retry logic, not just happy-path flows
Experience with Workflow Data Fabric or equivalent event-driven integration patterns on the ServiceNow platform
Working knowledge of ServiceNow security model: ACLs, roles, user criteria, and data isolation patterns




Fluency in Azure DevOps or equivalent SDLC tooling: branching strategy, code review gates, deployment pipelines for ServiceNow update sets

Main responsibilities:
Design and develop advanced ServiceNow configurations and customizations across CSM, ITSM, HRSD, and SLO modules, ensuring alignment with platform governance standards and architectural guardrails
Architect and implement integrations using IntegrationHub, MID Server, REST/SOAP APIs, and Workflow Data Fabric to connect ServiceNow with enterprise systems including Workday, PeopleSoft, and third-party SaaS platforms
Build and maintain complex business rules, client scripts, script includes, UI actions, and scheduled jobs using JavaScript/Glide — with a clear preference for configuration over customization wherever feasible
Lead technical design reviews and code reviews, enforcing Azure DevOps stage gates and SDLC standards across the ServiceNow development team
Own the technica

📌 ServiceNow Developer Sr. (México)
🏢 Tata Consultancy Services
📍 México