The Credit & Collection Supervisor will be responsible for overseeing Accounts Receivable and Credit activities, ensuring compliance with integral credit policies, financial regulations and Group guidelines. The role will ensure the integrity and accuracy of customer and financial data, manage credit risk through credit assessments, COFACE coverage, credit limits and order releases, and drive timely collection of outstanding balances.

The position will work closely with customers and internal teams to resolve disputes, reconcile accounts, improve cash flow and minimize credit risk and bad debt exposure.

Responsibilities
- Credit Management: Evaluate credit proposals for new and existing customers, assess creditworthiness using credit reports and financial statements, establish and maintain credit limits and payment terms, and ensure compliance with Group credit policies and procedures.
- Collections: Manage the AR portfolio across the legal entities, monitoring aging reports and overdue balances, following up with customers and escalating collection efforts when necessary.



Negotiate payment arrangements and maintain accurate customer contact and communication records.
- Credit Risk Management: Manage credit limits and order releases, ensuring appropriate actions are taken to mitigate credit exposure while supporting business needs.
- Account Reconciliation & Billing: Investigate and resolve billing and payment discrepancies, perform account reconciliations, process non-inventory invoices and credit memos, and ensure accurate application of customer payments.
- Customer & Internal Collaboration: Build positive relationships with customers and partner with Customer Service, Finance and other internal teams to resolve issues and disputes that may impact collections or cash flow.
- Reporting & Analysis: Prepare AR reports, aging analysis and payment performance reports, providing insights and recommendations to reduce bad debt and improve cash flow.
- Audit & Compliance

📌 Credit & Collections Supervisor (Ciudad de México)
🏢 Robert Walters
📍 Ciudad de México