We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents in
Mexico
.

You are responsible for communicating booking updates with our excursion suppliers and destination teams to ensure a smooth Service Delivery operation.

If you have got the right to work in Mexico and speak English, keep on reading
- The closing date for applications is August 26, 2026**

About Our Offer
- A job at TUI offers more than your basic salary which already starts at $197,400.00 MXN gross per year.
- 16 of holiday after the first year worked.
- Grocery vouchers.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

About You




- Good administration skills, strong planning, organisation and confident with technology.
- High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
- A genuinely helpful, flexible and professional personality.
- A culturally intelligent individual, exceptional dealing with ambiguity, within a general perspective and a multinational environment
- Excellent communication skills, both verbal and written, in English is required. Other European languages would be advantageous.
- A collaborative team player who wants to learn, grow and embrace the digital culture.

About The Job
- You ensure all reservations are managed in detail and suppliers receive them on time.
- Monitor that the terms and conditions of excursions meet the quality and operations standards agreed.
- Overseeing Operation during excursion day and Support, gather and feedba

📌 Operations Agent (Cancún)
🏢 TUI
📍 Cancún