Patient Pro Marketing is a fast-growing healthcare marketing organization working with clinics across the United States. We specialize in connecting patients with the minimally invasive medical procedures they need, supporting partner clinics with professional, high-quality patient engagement and scheduling services.
We are looking for motivated, empathetic, and detail-oriented professionals who want to make a real difference in patients’ healthcare journeys while growing their careers in a dynamic, performance-driven environment.
ABOUT THE ROLE
Patient Pro Marketing is seeking highly motivated Engagement Specialists to join our growing call team. In this role, you will serve as the first point of contact for patients who have expressed interest in minimally invasive medical procedures.
Your responsibility is to connect with new patient leads, build trust, gather important information,
and schedule consultations with our partner clinics. Engagement Specialists play a critical role in ensuring patients receive professional guidance and a smooth scheduling experience from the very first interaction.
This is a remote, performance-driven role where strong communication skills, empathy, and attention to detail are essential.
WHAT YOU WILL DO
Patient Outreach & Lead Management
Serve as the first and most important point of contact in the patient journey, building trust from the very first call.
Contact new patient leads promptly through outbound calls and follow-ups to build trust and gather important information
Conduct qualification conversations to understand patient needs and symptoms, ensuring a smooth scheduling experience
Patient Information & Scheduling
Ensure every booking is accurate, complete, and set up for a successful clinic visit.
Gather and verify patient information,
📌 Engagement Specialist (México)
🏢 Patient Pro Marketing
📍 México
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