Job Title: Customer Service Lead | Remote

Location:

Latin America or South Africa

Salary:

$3,000-$4,000/month gross

Schedule

: Full-time, 40 hours/week (Must cover 7:00am–1:00pm Pacific Time. The remaining hours are versátil, with occasional exceptions during peak periods)

Only English CVs will be accepted.

*Retalent Agency*
*is a global remote recruitment agency that connects talented professionals like you with top companies in*
*e-commerce, marketing, and tech*
*. Since 2019, we’ve helped hundreds of candidates from*
*Latin America, Eastern Europe, Asia, and South Africa*
*land full-time remote roles with international teams.*

*When you apply through Retalent*
*, you’re not just applying for a job; you’re stepping into a community of growing businesses and ambitious professionals.*

*Let us help you find the right opportunity to grow your career from anywhere in the world.*

Our Client:

Most communication training teaches you what to do differently. Our client teaches you something most programs don’t touch:



a genuine shift in how you feel when speaking. You learn to communicate clearly, confidently, and naturally, to be yourself when it matters most. Their method is live, game-based, and coached, and students regularly say the experience changed their lives.

They've built something that actually works, in a space full of things that don't. No scripts, no surface-level fixes, just a genuine, immersive experience that treats the root cause, not the symptoms. Their mission is simple: to help people feel at ease in every interaction.

They are a small, fully remote team who care deeply about every person they work with, not just in their training sessions, but in every touchpoint along the way. They believe that great communication changes lives, and they're looking for people who want to be part of making that possible.

In This Role, You’ll:

You’ll bring warmth, kindness, and genuine empathy to every student who reaches out, so they walk away from a su

📌 Customer Service Lead (México)
🏢 Retalent Agency
📍 México