Job Description
The Central Onboarding Team for USA & Mexico Markets is based in Mexico City and the role of Account Administrator is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships.

You will coordinate with Corporate Card clients acting as the primary contact for Integral Commercial Services (GCS). You will be leading the onboarding of USA & Mexican clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch American Express' commercial relationship

The successful candidate will be responsible for Managing lead closure and the onboarding of new clients, driving a deep and valued relationship before passing the account to the account management teams.

Responsibilities
The role would include, but not be limited to:

The smooth setup of all aspects of the account including….




- Capturing the application form over the phone with the clients key contact and ensuring that the correct documentation is requested (AML / KYC)
- Providing premium and dedicated customer service to our new commercial clients
- Working with the Business Development Manager to achieve a successful implementation and handover to the Account Management Team.
- Providing premium and dedicated customer service to our new commercial clients throughout the implementation and enrolment process.
- Processing the underwriting request, company account setup, the card member application process, @Work, Billing Support Files, payment methods and other in scope requirements.

Qualifications
Minimum Qualifications
- Ability to multitask, prioritize and work well under pressure
- Proven track record in building and retaining relationships with internal and external customers
- Excellent Telephone, verbal and written com

📌 Account Administrator (Ciudad de México)
🏢 American Express
📍 Ciudad de México