About the Role
Former Auditor - Customer Success Manager - LATAM (Mexico City)
As a Customer Success Manager (with Audit Background) at DataSnipper, you own the success of a portfolio of accounts - and you bring something additional to the role: direct experience in audit. You understand how audit teams work, what drives their priorities, and how to connect DataSnipper to the workflows that matter most inside a firm.
You are a reliable, independent operator who applies established CS frameworks and uses your audit knowledge to accelerate adoption, build credibility with stakeholders, and design enablement that non-audit CSMs cannot replicate. You manage onboarding, QBRs, health monitoring, and renewals with predictability and follow-through and you do it in a language audit professionals trust.
You may still be developing the full breadth of CS scope, but your audit domain credibility opens doors and unlocks conversations that are otherwise harder to access at this level.
About DataSnipper
Audit and finance are still massively manual — and we’re changing that. DataSnipper is a $1B,
bootstrapped unicorn with 600,000+ users across 180+ countries, already embedded in the daily workflows of top audit and accounting firms.
Now, we’re taking things further with our Excel Agent — bringing AI directly into where the work actually happens. Unlike generic AI tools, we don’t sit on the sidelines. Our AI operates inside Excel, with access to real documents and audit evidence — meaning it doesn’t just generate answers, it does the work, with full traceability.
We’re not just applying AI — we’re redefining how audit gets done. If you want to build something category-defining at scale, this is the place.
What You Will Do
Act as a Credible Audit Advisor: Serve as a trusted partner to Audit Managers, Senior Auditors, and engagement team leads in the LATAM market. You are someone who understands customer workflows, their quality standards, and their firm's operating model. Translate
📌 Customer Success Manager (Ciudad de México)
🏢 Datasnipper
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.