At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.

Responsibilities:
The duties and responsibilities of this position consist of, but are not limited to, the following:
- Build and expand strategic relationships across customer organizations to drive long-term growth, retention, and value creation
- Develop and execute account strategies that identify new opportunities, increase market share, and strengthen customer partnerships
- Lead business reviews using customer data, industry insights, and market trends to uncover growth opportunities and deliver strategic recommendations
- Manage complex negotiations, pricing strategies, RFPs, proposals, and contract awards to maximize customer and business outcomes
- Leverage analytics, digital tools,



and market intelligence to provide actionable insights that improve customer performance and supply chain efficiency
- Participate with the implementation team in developing the account’s Standard Operating Procedure (SOP), ensuring compliance across multiple teams, and being responsible for keeping the SOP updated
- Drive continuous improvement initiatives by identifying process enhancements, cost-saving opportunities, and operational efficiencies for customers
- Collaborate closely with sales, operations, capacity, and product teams to ensure seamless execution, successful account transitions, and achievement of customer KPIs
- Monitor account health, financial performance, service metrics, and payment activity to support sustainable growth and customer success

Required Qualifications:
- High School diploma or GED
- Minimum 4 years of experience in sales and/or account management
- Ability to travel up to 30% (domestical

📌 Key Account Manager (Benito Juárez)
🏢 C.H. Robinson
📍 Benito Juárez