MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The idóneo candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach.
This role involves configuring and maintaining equipment, managing IT assets, and documenting work in a ticketing system. Bilingual fluency in English and Spanish is required for effective communication in this position.
📌 Bilingual Helpdesk (Puerto Vallarta)
🏢 MissionHires
📍 Puerto Vallarta
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