Maersk in Mexico City is looking for a CX Representative to deliver world-class service via inbound and outbound calls, handling about 60 calls per day, and resolving last-mile delivery issues with empathy and problem-solving.
You will coordinate between customers, delivery teams, stores and warehouses to ensure seamless operations, requiring a High School Diploma, 2 years in contact center or related roles, and English at B1-B2.
📌 Customer Experience Specialist – Last-Mile (Ciudad de México)
🏢 A. P. Møller-Mærsk
📍 Ciudad de México
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