Flix is seeking an Operations Contact Center Agent - Bilingual (Onsite) in Monterrey to manage traffic for bus services, inform passengers about delays, investigate and resolve concerns, and coordinate emergency responses. The role requires 2+ years in a call center, English fluency, and flexibility for 24/7 shifts, with French-Canadian language as a plus.
Responsibilities include optimizing processes, coordinating personnel, and ensuring safety and compliance while delivering high-quality
📌 Bilingual Traffic Control Center Agent (Monterrey)
🏢 Félix
📍 Monterrey
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