Client Location: US
Timezone: PST
Role Type: Full-time, remote
Working Schedule: 9 AM – 5 PM Pacific Standard Time (PST)
Contract Duration: 1-year, renewable
Client Industry: Property Management/Real Estate
Monthly Salary: USD 1350

Job Overview:
One of our clients is looking for a Senior Bilingual Property Management Operations Coordinator to join their operations team and support day-to-day property maintenance and service coordination. The adecuado candidate will have hands-on experience with AppFolio and be comfortable handling maintenance-related service calls, coordinating with vendors, and communicating directly with tenants. Strong verbal and written communication skills in both English and Spanish are required. This is a newly created position, so the successful candidate should be proactive, organized, and capable of helping establish an efficient process for handling maintenance requests and vendor coordination.

Key Responsibilities
Handle incoming maintenance and service calls from tenants.
Manage and document maintenance requests using AppFolio.




Coordinate maintenance requests with the appropriate vendors.
Identify and contact the right vendors based on the service required.
Coordinate communication between tenants and vendors to ensure service requests are addressed.
Follow up with vendors and tenants regarding the status of maintenance requests.
Communicate professionally with tenants, vendors, and other stakeholders via phone, email, text, and WhatsApp.
Maintain accurate and up-to-date records of service requests and communications in AppFolio.
Help improve and streamline the company's maintenance coordination processes.
Escalate issues when necessary and ensure service requests are handled efficiently.

Must-haves:
AppFolio experience — required/non-negotiable
Strong English communication skills
Strong Spanish communication skills
Experience handling service/maintenance calls
Experience coordinating with vendors
Strong phone communication skills
Abili

📌 Bilingual Property Management Coordinator (México)
🏢 Kuubiik
📍 México