Job Summary
We are seeking a Cash Application Operations Associate to support the accurate and timely processing of customer payments and day-to-day AR Operations activities. The adecuado candidate will apply payments, research basic payment discrepancies, assist with account reconciliations, maintain accurate records, and support credit verification and required financial documentation.
This role will work closely with Collections, Sales, Accounting, and other teams to resolve payment issues, support accurate AR balances, and follow established Cash Application and AR Operations procedures.
Key Responsibilities
Apply incoming customer payments accurately and on time.
Review payment and remittance details to match payments to the correct customer accounts and invoices.
Research payment discrepancies, including unapplied or misapplied cash.
Assist with short payments, overpayments, credits, and deductions.
Maintain payment documentation, including ACH remittances and check support.
Help reconcile customer accounts and payment activity.
Work with Collections, Accounting,



and other teams to resolve payment questions.
Update internal systems with accurate payment information and notes.
Support the preparation of basic Cash Application and unapplied cash reports.
Follow established Cash Application procedures and internal controls.
Communicate with internal teams or customers when additional remittance information is needed.
Escalate complex payment issues to the appropriate team member or supervisor.
Assist with completing required financial and compliance forms following established company procedures.
Perform basic customer credit verification and review supporting documentation as needed.
Qualifications
Proven experience in Accounts Receivable, Cash Application, or a similar finance operations role.
Strong understanding of cash application, payment reconciliation, unapplied cash, deductions, credits, and account adjustments.
Proficiency with accounting software and ERP

📌 Cash Application Operations Associate (México)
🏢 HeadQuarters
📍 México