About Amplify

At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey.
About Amplify

At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey.

Amplify helps e-commerce brands increase their revenue from every store visit by creating rich sales experiences. With the most advanced solution for product deals, discounts engine, and storefront API, Amplify enables brands to dramatically increase their average order value (AOV) and return on investment (ROI).

Role Overview

Amplify is looking for a Technical Onboarding Manager to lead new customers from signup to successful launch. This is a customer-facing,



hands-on role for someone who is technically confident in HTML and CSS (JavaScript is a plus) and enjoys working directly with Shopify merchants.

In this role, you will run live onboarding calls over Zoom, configure and customize Amplify for customer stores, and handle behind-the-scenes work to ensure customers go live smoothly. You will work closely with Product, and Engineering in a fast-paced, fully remote environment.

Key Responsibilities
- Lead live onboarding calls with new Amplify customers via Zoom
- Own the end-to-end onboarding process from initial setup to go-live
- Implement and customize Amplify using HTML and CSS when needed
- Work directly in customer Shopify merchants to ensure correct installation and configuration
- Troubleshoot technical issues related to Amplify, Shopify, and storefront behavior
- Clearly explain technical concepts to non-technical customers
- Coordinate with Product and Engineering to resolve bug

📌 Remote Technical Onboarding Lead for Shopify (Estado de México)
🏢 Amplify
📍 Estado de México