15 ago
|
Hexaware
|
México
L1 Service now support Handle Incoming calls via Genesys , Tickets via Service
Now; Internal customer calls via SLACK Support of Internal teams viz., IT
employees, HR , etc. Incident tickets, trouble shoot Emps. work from home, when
they have work equipment troubles , pw reset, resolve Issues related to Thin
client devices Route unsolvable issues Level-2 support Work in US CST time zone
📌 Workplace Engineering Track Associate (México)
🏢 Hexaware
📍 México