Brief Description

About Knight Piésold

Knight Piésold is a specialized international consulting firm offering engineering and environmental services in Mining, Environment, Hydropower, and Water Resources. We are proud of the longstanding relationships we have with our clients and delivery of exceptional services on a integral scale.

About The Job

The Junior IT Support/System Administrator provides frontline technical support to employees across multiple office locations, ensuring reliable access to hardware, software, network resources, and collaboration tools. This role is responsible for onboarding and offboarding processes, user account administration, equipment deployment and maintenance, inventory management, and basic network troubleshooting. The position serves as a key liaison between employees, vendors, and our internal IT teams, delivering exceptional customer service while supporting organizational technology infrastructure and maintaining security and operational standards.

Essential Job Duties And Responsibilities

User, Peripheral & Room Support:



Act as the first point of contact for technical issues and requests for hardware, software, and peripheral devices. Troubleshoot and resolve issues with end users.
Onboarding & Offboarding: Set up, configure, and deploy workstations, laptops, and mobile devices for new hires. Securely deprovision accounts, device retrieval and ensure security protocols are followed for departing employees.
Account Management: Manage user permissions, email groups, and access controls within Microsoft 365, Google Workspace, and Active Directory.
System Maintenance: Assist with regular software updates, security patches, hardware upgrades, and routine system backups.
Site Management: Regularly detect and report any issues with Infrastructure at local sites to ensure that offices are setup and maintained according to KP standards.
Inventory Control: Maintain an accurate inventory for all office locations including hardware, s

📌 Junior IT Support/System Administrator (Ciudad Madero)
🏢 Knight Piesold Usa
📍 Ciudad Madero