Service Manager in Guadalajara

Service Manager in Guadalajara

15 ago
|
Zoomlion México
|
Guadalajara

15 ago

Zoomlion México

Guadalajara

En Zoomlion México, empresa general líder en maquinaria pesada, buscamos un Especialista en Contabilidad y Finanzas Bilingüe responsable de asegurar el correcto registro, control y análisis de la información financiera de la compañía. La posición contribuirá al cumplimiento de obligaciones fiscales, la generación de reportes financieros y el soporte en la toma de decisiones estratégicas dentro de un entorno internacional.

Responsibilities
1. Regional Service Planning & Operations
Develop and implement regional service strategies, plans and operational objectives;
Coordinate the allocation of service engineers and other service resources to ensure efficient service delivery;
Monitor service execution and operational quality, continuously optimize service processes, and improve service efficiency and customer satisfaction.
2. Sales & Service Activity Support
Support the Flight Team Leader or regional dealers in planning and implementing sales, marketing and customer service activities;




Coordinate required resources and provide technical support throughout the activities to ensure smooth execution.
3. Service Team Development & Training
Build, develop and manage the local service team to establish a capable and sustainable service organization;
Organize technical training and knowledge transfer to improve the effectiveness of technical capability development;
Develop service engineers' repair, troubleshooting and technical service capabilities, as well as their overall professional competence.
4. Service Engineer Management
Manage, supervise and evaluate regional service engineers;
Assign and coordinate service engineers according to business requirements, customer needs and service priorities;
Ensure timely and effective technical support for key customers, projects and service requirements.
5. Spare Parts Management & Network Development
Establish and continuously improve regional spare parts management processes and service support mechanisms;
Support the developmen

📌 Service Manager in Guadalajara
🏢 Zoomlion México
📍 Guadalajara

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