We’re building the AI-driven future of customer success, from retention to growth
We’re building the AI-driven future of customer success, from retention to growth Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.
About This Role:
We’re looking for a full-time Executive Assistant to join our Sales Operations team reporting to the Senior Manager, Talent Development. This role is a remote role based in Mexico.
In this role, you'll play a key role in keeping Gainsight's senior leaders operating at full capacity by proactively managing complex calendars, coordinating multi-leg global travel, and ensuring expenses stay accurate and on time.



This is a great opportunity for someone who thrives in a fast-paced, high-velocity environment and enjoys working cross-functionally with teams like fellow Executive Assistants and executives' extended teams. The ideal candidate brings strong skills in high-volume global calendar management, complex international travel coordination, and discreet handling of confidential information.
What You'll Do:
Proactively manage executive calendars anticipating scheduling conflicts, prioritizing competing demands, and maintaining awareness of executive priorities without being prompted.
Support up to 3 Senior leaders simultaneously, with occasional task-switching to cover other EAs (e.g., maternity leave coverage), working with flexible executive schedules rather than fixed hours.
Coordinate logistics for meetings, ensuring all necessary materials, agendas, and resources are prepared well in advance.
Manage complex, multi-leg integral travel a

📌 Executive Assistant (Ciudad de México)
🏢 Gainsight
📍 Ciudad de México