Benefits Support Assistant
Location: Hybrid: 3 days in the office and 2 days remote
Schedule: Monday – Friday | 8:00 AM – 5:00 PM EST
About the Role
Progressive Benefit Solutions is seeking a highly organized, proactive, and detail-oriented Benefits Support Assistant to provide administrative and operational support to the President and Insurance Sales Broker.
This role is adecuado for someone who enjoys working in a fast-paced environment, managing multiple priorities, supporting employee benefits operations, and interacting with insurance carriers, brokers, clients, and internal stakeholders.
The successful candidate will play an important role in helping streamline daily operations, maintain organization, support employee benefits administration, and contribute to exceptional client service.
Key Responsibilities
Benefits Administration Support
- Assist with the administration of employee benefits programs, including medical, dental, vision, HSA, FSA, and related plans.
- Support renewal preparation and benefits presentations.
- Maintain benefits documentation and insurance records.




- Monitor carrier portals and benefits platforms for updates and required actions.
- Assist with enrollments and eligibility verification.
- Research and resolve benefits, enrollment, and billing-related issues.
- Coordinate with insurance carriers, brokers, General Agencies (GA teams), and vendors.

Administrative Support
- Provide administrative support to the President and Insurance Broker.
- Manage calendars, reminders, follow-ups, and recurring tasks.
- Organize Outlook inboxes and email communications.
- Prepare reports, presentations, and meeting materials.
- Track deadlines and ensure timely completion of assigned tasks.

Data Management & Reporting
- Extract data from benefits platforms and carrier portals.
- Maintain spreadsheets and renewal tracking reports.
- Update quoting tools and client records.
- Enter, review, and reconcile benefits-related information.
- Support billing

📌 BENEFITS SUPPORT ASSISTANT (Ciudad de México)
🏢 SOLVO GLOBAL
📍 Ciudad de México