We're looking for a Customer Service Representative to join our team at PRIMO
In this role, you'll be the main point of contact for customers regarding their shipping operations, ensuring timely communication, accurate shipment tracking, and excellent service throughout the transportation process.
Provide timely shipment status updates and service reports to customers.
Identify potential service issues and coordinate action plans with carriers.
Monitor and evaluate carrier performance.
Support the resolution of AR discrepancies related to shipments.
Bachelor's degree in Logistics, Supply Chain, Business Administration, International Trade, or a related field.
~Advanced English.
~ Proficiency in Microsoft Excel.
~ Experience working with carriers and negotiating transportation services.
~ Strong sense of urgency, teamwork, and customer-service orientation.
We're a people-driven logistics company, handled by humans and empowered by technology. If you want to know who we are, what we stand for, and why our culture makes us proud every day:
Connect with us on LinkedIn PRIMO

📌 Client Service Representative (Ciudad de México)
🏢 Primo
📍 Ciudad de México