Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:
Serves as the primary post-sale point of contact for clients/customers. Uses in-depth knowledge

of client industry and/or business processes, deep knowledge of the product being sold and





technical expertise to drive and increase adoption and utilization of company products.

Demonstrates product features beyond central functionality to help the customer achieve

specific business results and maximum value from the product(s). May recommend specific

solutions to achieve customer’s desired result. Holds direct responsibility for identifying

opportunities and closing additional revenue from assigned clients, including upselling and

cross-selling of related products; accountable for client renewal and retention results. Ensures

best practices are adopted for product use. May handle escalations and coordinate across

functional areas of the company, including Marketing, Sales, Professional Services,

Engineering, Finance, Training, and/or Support.
Manage a list of strategic and top customers on their post-sales customer journey
including kickoff, onboarding, adoption, renewals, and advocacy.
- Meet and exceed KPIs pertaining to customer adoption, upsell, ren

📌 Customer Success Manager Sr (San Pedro Garza García)
🏢 Zebra Technologies
📍 San Pedro Garza García