Epic Business Analyst — Nearshore Mexico

Location: Remote - Mexico (Nearshore)

Work Hours: Must overlap with U.S. business hours

Employment Type: Full-Time / Contract / Nearshore Staffing Engagement

Department: Healthcare IT / Epic / Payer Operations

Reports To: Project Manager / Epic Lead / Client Delivery Manager

Position Summary

United Workforce Solutions is seeking experienced Epic Business Analysts to support U.S. healthcare clients across Epic implementation, optimization, testing, documentation, workflow analysis, and production support initiatives.

Experience Levels
- Associate Business Analyst: 2-4 years of relevant experience
- Mid-Level Business Analyst: 4-6 years of relevant experience
- Senior Business Analyst: 6-8 years of relevant experience
- Lead / Principal Business Analyst: 8-10+ years of relevant experience

Key Responsibilities
- Gather, analyze, and document business requirements for Epic-related workflows.
- Support Epic Tapestry, claims, membership, benefits, authorization, referral, utilization management, care management, provider,



or payer-related business processes.
- Conduct workflow analysis and identify operational gaps, system issues, and process improvement opportunities.
- Create business requirements documents, functional specifications, workflow diagrams, user stories, and process maps.
- Support test-case development, UAT planning, defect review, regression testing, and issue resolution.
- Assist with claims testing, benefit validation, data verification, and workflow testing.
- Coordinate with U.S.based stakeholders and cross-functional teams to clarify requirements and resolve open issues.
- Participate in daily standups, project meetings, status updates, and client-facing discussions.
- Maintain project documentation within Jira, Azure DevOps, Confluence, SharePoint, or similar platforms.
- Support go-live readiness, training documentation, operational handoffs, and post-go-live activities.
- Escalate project risks, bl

📌 Epic Business Analyst (México)
🏢 Universal HCR
📍 México