Location: Colonia del Valle, Mexico City

Schedule: Monday to Friday, 7:00 AM - 4:00 PM

Salary: $20,000 MXN - $28,000 MXN

About Impact Advisors Mexico

At Impact Advisors Mexico, we turn passion for healthcare into lasting careers. As part of the Impact Advisors network in the U.S., we partner with leading hospitals and healthcare organizations to enhance clinical, financial, and operational outcomes.

Our culture is people-first, inclusive, and growth-driven. We believe in empowering our associates through learning, collaboration, and purpose — creating a space where every idea and every individual matters. Together, we deliver solutions that make a Positive Impact in the world of healthcare.

Your Path to a High-Impact Healthcare Career
- What You’ll Do
- Providing top-tier customer service to end users and stakeholders of the EMR system.
- Meeting or exceeding service-level agreements (SLAs) to avoid contractual penalties.
- Ensuring all ticket documentation adheres to company standards.




- Offering training and guidance to end users on how to navigate and utilize Epic software effectively.
- Analyzing workflows to identify areas for improvement and implementing streamlined solutions.
- Maintaining and updating the Epic system to ensure its continued efficiency and reliability.
- Collaborating with IT teams and other stakeholders to integrate Epic with other systems seamlessly.
- Assisting in data analysis and reporting to aid clinical and administrative decision-making

Who You Are

Education & Experience
- A clinical background in one of the following areas: Physicians, Nursing, Radiology, Pharmacy, Laboratory, Operating Room
- 2-5 years of clinical experience.
- Bilingual proficiency (English/Spanish).
- Strong technical aptitude and skills.
- Excellent communication and interpersonal abilities.
- Proven problem-solving and analytical skills.
- Ability to work independently and collaboratively within a team.
- Attention to detail and a commitment to meeting d

📌 Medico General (Ciudad de los Deportes)
🏢 Impact Advisors Mexico
📍 Ciudad de los Deportes