Summary:

Responsible for ensuring Quality Assurance in alignment with Management objectives, with the authority to stop production or process activities when risks or nonconformities are identified.

Essential Job Functions:

The primary duties and responsibilities include, but are not limited to, the following:
- Ensure customer and stakeholder satisfaction through strategic planning and a results-oriented approach to quality process activities.
- Lead and coordinate all activities of the Quality Department.
- Ensure compliance with international standards, customer-specific requirements, and internal policies through effective leadership, cross-functional coordination, risk analysis, and the allocation of appropriate resources to achieve Safety, Quality, Productivity, and Environmental objectives.
- Monitor and manage customer satisfaction by tracking customer performance metrics related to quality, productivity, and delivery.
- Ensure compliance with the company's Quality, Safety, and Environmental Management Systems and communicate performance results as required.




- Identify, document, monitor, report, and control risks that may impact product quality, process performance, safety, environmental compliance, productivity, and key business performance indicators.
- Promote effective communication and actively lead Quality, Safety, and Environmental Management System meetings.
- Drive and demonstrate continuous improvement initiatives focused on safety, environmental performance, quality, cost, and operational excellence.
- Lead problem-solving activities and preventive actions related to key quality performance indicators.
- Coordinate cross-functional resources and efforts to ensure compliance with Quality, Safety, and Environmental Management System requirements.
- Identify training needs and provide training related to the Quality, Safety, and Environmental Management Systems throughout the organization.
- Maintain and control Quality Management System manuals,

📌 Quality Manager (Ejido Monterrey)
🏢 Bodycote
📍 Ejido Monterrey