Role: Power Automate Desktop - RPA Developer
Location: Remote in Mexico
Key Skills: OneTrust, Jetty, CRAFT AMS

Fulltime Permanent Position with HCLTech

Technical Skills
OneTrust
Jetty-based applications
CRAFT AMS
Optimizely, formerly Episerver
Other commercial off-the-shelf, SaaS, web-based, and internally hosted applications Key.

Responsibilities

Application Administration and Configuration
Provide day-to-day administration and technical support for assigned business applications.
Implement configuration changes based on approved business requirements.
Manage application settings, workflows, forms, templates, business rules, notifications, and user preferences.
Support user access provisioning, role configuration, permission management, and periodic access reviews.
Maintain application environments, including development, test, staging, and production, where applicable.
Ensure configuration changes are properly documented, tested, approved, and deployed through established change-management processes.

Application Maintenance and Operations




Take ownership of application maintenance activities, including patching, upgrades, certificate renewals, license management, and environment health checks.
Monitor application availability, performance, scheduled jobs, integrations, and system alerts.
Coordinate regular maintenance windows and communicate planned outages to stakeholders.
Maintain application support documentation, technical procedures, knowledge articles, and runbooks.
Track product versions, vendors support timelines and upgrade requirements.
Support backup, recovery, business continuity, and disaster recovery activities in coordination with infrastructure and cloud teams.

Soft Skills:
Excellent verbal & written English
Strong problem-solving and team collaboration

We offer:
Direct Hiring, 100% payroll schema
Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
Convenient office locations
Great work envi

📌 Track Lead (México)
🏢 HCLTech
📍 México