Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Job Description
About the Role
We are seeking a strategic, visionary, and tech-forward Senior Manager, Panel Relations to lead our entire Business Unit operations. In this role, you will hold full operational and financial accountability for the BU, defining the strategic roadmap, owning the annual budget, and designing workforce capacity models. A critical focus will be leveraging AI tools to optimize operational workflows,



while simultaneously designing, strengthening, and executing a robust performance framework across the business. Managing an advanced team of team leads and managers, you will blend high-level strategic planning with advanced tools to drive accountability, elevate team output, and ensure top-tier quality standards and SLA delivery.
What You Will Do
• Strategic Leadership: Define the long-term operational roadmap for the BU to align with integral corporate growth.
• Performance Framework: Design, strengthen, and implement a robust business performance framework to drive accountability and continuous evaluation across all levels.
• AI & Workflow Innovation: Evaluate, implement, and leverage AI tools to automate routine tasks, analyze panel metrics, and drive operational efficiency.
• Budget & Capacity Planning: Own the annual budget, forecast expenditures, and design data-driven capacity mode

📌 Senior Manager, Panel Relations (Guadalajara)
🏢 The Nielsen
📍 Guadalajara