At Rapido Solutions Group, we connect fast-growing U.S. companies with top general talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.
Location: Guadalajara
Schedule: Monday to Friday 09:00-18:00
Salary: $20,000 MXN / month
? Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
? English Level: B2 Intermediate
? Close Deals, Build Relationships, and Earn More
Carrier Operations Representatives work in conjunction with Carrier Sales Representatives to prioritize and service customers and carriers in a timely and efficient manner. This role supports day to day operations including track and trace, load bookings, customer interaction, and spot quoting for key accounts.
? What You’ll Do




• Accurately update and document shipment statuses in internal systems while properly communicating any escalations.
• Perform track and trace (TT) functions, ensuring on-time performance and resolving any in-transit issues.
• Manage load bookings, ensuring all shipment details are confirmed, accurate, and properly executed.
• Contact carriers to obtain time-sensitive updates and ensure all information is recorded correctly.
• Monitor team communication channels and respond to both internal requests and external carrier inquiries.
• Provide timely customer interaction and support, ensuring a high level of service for assigned accounts.
• Assist with spot quoting when needed, based on customer requirements and market conditions.
• Proactively communicate issues to the appropriate stakeholders to ensure quick and effective resolution.
• Maintain clear and consistent communication with internal teams and external partners.
• Demonstrate a strong willingness to learn and g

📌 Operations Specialist Team Lead (Zapopan)
🏢 Rapido Solutions Group
📍 Zapopan