Salve.Lab is seeking a Desktop Support Associate (Tier 2) to join an on-site IT support team in Mexico City. This role focuses on hands-on hardware work, ensuring workstation equipment is reliable and fully functional.
The position involves troubleshooting hardware issues, managing inventory, maintaining documentation, and meeting defined SLAs, with occasional travel to nearby offices. You will provide end-user support in Spanish while coordinating with international teams in English.
📌 On-Site Tier 2 Desktop Support Specialist (Ciudad de México)
🏢 Salve.Lab
📍 Ciudad de México
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