About Lilo Social
Lilo Social is a full-funnel e Commerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 75 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably. We work across the entire customer lifecycle: from content creation and paid advertising to conversion rate optimization and retention marketing.
Our partnership-first approach has earned us a 90% client retention rate and recognition as an Inc. 5000 honoree for three consecutive years (2023, 2024, 2025). We are proud to be a Klaviyo Master Elite Agency, a distinction held by only 0.2% of Klaviyo's 6,500+ partners. To date, we have driven billions of dollars in attributed revenue for our partners.
The Role
As an Email Designer at Lilo Social, you will be the creative force behind high-converting email experiences for our portfolio of direct-to-consumer brands. You will transform strategic concepts into beautiful, mobile-optimized email designs that drive engagement, revenue, and long-term customer loyalty. Working closely with retention strategists and copywriters, you will craft email templates that balance brand aesthetics with performance-driven design principles.
What Success Looks Like
- Consistently high email engagement rates (open rates, click rates) across your client portfolio through strong visual design - Efficient production workflows that allow rapid iteration and testing of design variations - Email designs that maintain brand consistency while optimizing for conversion and user experience - Positive client feedback on design quality and strong collaboration with cross-functional team members
Responsibilities
- Create campaign emails, automated flow templates,



and promotional designs aligned with client brand guidelines - Develop mobile-first email designs that render flawlessly across email clients and devices - Collaborate with retention strategists and copywriters to bring campaign concepts to life - Iterate quickly on email designs based on performance data and A/B test results - Maintain organized design systems and asset libraries for each client account - Build reusable email modules and components that streamline production - Ensure all emails meet accessibility standards and deliverability best practices - Stay current on email design trends, platform updates, and industry innovations - Execute QA testing across multiple email clients before campaign launches - Support the team with design feedback and contribute to internal design standards - Manage multiple client accounts with varying design needs and brand aesthetics
Requirements
- 2-4 years of experience in email design, digital design, or related field with a strong portfolio demonstrating email work - Expert proficiency in Figma for designing email layouts and creating design systems - Strong grasp of email marketing best practices including mobile optimization, CTA placement, and visual hierarchy - Demonstrated ability to design for conversion while maintaining brand integrity and aesthetic quality - Fast iteration speed with ability to produce high-quality work under tight timelines - Excellent attention to detail and commitment to pixel-perfect execution across devices - Strong communication skills and ability to collaborate effectively with strategists, copywriters, and account teams - Familiarity with direct-to-consumer brands and ecommerce customer lifecycle marketing
Nice to Have
- Hands-on experience with Klaviyo or other email service platforms (Mailchimp, Iterable, Braze) - Motion graphics or animation capabilities to enhance email interactivity and engagement - Experience designing for SMS, push notifications, or other retention marketing channels - Understanding of email deliverability factors and how design choices impact inbox placement
Compensation and Benefits

📌 Email designer (Ciudad de México)
🏢 Lilo Social
📍 Ciudad de México