Job Title : Infra. Architect
Job Summary : This hybrid Infra Architect role focuses on designing and optimizing enterprise scale solutions on the ServiceNow ITSM ITAM ITOM NowAssist and Virtual Agent Agentic AI Automation Integration Visual Basic RPA Integrations. The architect will translate complex infrastructure and workflow needs into resilient secure and automated ServiceNow implementations that elevate service reliability operational efficiency and business value for integral stakeholders.
Experience : 6
10 years
Required Skills : Technical Skills: ServiceNow RPA ServiceNow Platform Foundation ServiceNow ITSM ServiceNow ITOM ServiceNow ITAM ServiceNow Integration ServiceNow Agentic AI Domain Skills:
Nice to have skills : Domain Skills:
Technology : Custom Service
Shift : Day
Responsibilities : -Design robust ServiceNow platform architectures that align with enterprise infrastructure standards while ensuring scalability resilience and maintainability for global operations.
-Develop detailed solution designs across ServiceNow ITSM ITOM and ITAM modules that streamline incident problem change asset and operations processes and improve service quality. -Configure and optimize ServiceNow RPA workflows that automate repetitive infrastructure tasks reduce manual effort and increase operational consistency across hybrid environments. -Create advanced ServiceNow integrations with monitoring identity and configuration tools using secure integration patterns that support reliable data flows and consistent service models. -Define and implement ServiceNow Agentic AI use cases that enhance decision support intelligent routing and proactive remediation while maintaining transparency and governance in automation. -Collaborate with infrastructure application and security teams to capture requirements and translate them into clear ServiceNow architecture blueprints and implementation roadmaps. -Perform platform health checks and capacity planning on ServiceNow foundation componen
📌 Servicenow Architect (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México
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