About Nuvocargo
Nuvocargo is a native AI-enabled freight brokerage and transportation management platform built for cross-border US-Mexico trade. We combine technology, carrier relationships, and operational expertise to help shippers move goods smarter across one of the world's most complex freight corridors. Our customs brokerage team is a critical capability — and we're building it to be best-in-class.

The Role
We're looking for a licensed, bilingual customs broker to lead Nuvocargo's customs brokerage practice. This is a player-coach role: you'll own the operational execution of customs clearance while building and mentoring a small, growing team across Laredo and Mexico City. You'll serve as the subject matter expert on compliance, classification, and documentation — and be the escalation point when the complexity exceeds what the team can handle independently. You'll report directly to the COO and work cross-functionally with our cross-border, carrier, and managed transportation teams. This is a rare opportunity to shape the customs function at a well-capitalized,



technology-forward freight company that's growing fast.

What You'll Do
Operations & Compliance
Own day-to-day customs clearance operations for US imports and exports across the US-Mexico border
Serve as the primary escalation point for complex entries, compliance issues, and time-sensitive shipments
Ensure all clearance activity meets CBP, ACE, ABI, and USMCA requirements
Maintain and enforce internal compliance standards, SOPs, and documentation protocols
Oversee classification (HTS), valuation, and admissibility determinations
Team Leadership
Lead and develop a team of 4 — 2 US-based (Laredo) and 2 in Mexico City — with a player-coach orientation
Build operational capacity and create a path for the team to handle higher complexity over time
Hire, onboard, and develop team members as the business scales
Customer Ownership
Serve as the senior point of contact for customs-related customer communicat

📌 Head of Customs Brokerage (Ciudad de México)
🏢 Nuvocargo
📍 Ciudad de México