Senior Client Experience & Operations Advisor

About LiveDGAP
LiveDGAP is a global luxury transportation company specializing in chauffeur services, VIP Meet & Greet, event transportation management worldwide. We pride ourselves on delivering highly personalized service, operational excellence, and seamless experiences for discerning travelers, luxury travel advisors, corporate clients, and event organizers around the world.

Our philosophy is simple: Luxury. Personal. Always.

Position Summary

The Senior Client Experience & Operations Advisor is responsible for overseeing the day-to-day operations of LiveDGAP, including quoting for new services and ensuring the flawless execution of services while maintaining the highest standards of client care and partner management (supply).

This individual serves as the central point of coordination between clients, partners, chauffeurs, airport VIP Meet and Greet partners and internal stakeholders, ensuring every booking is executed seamlessly from quotation through service completion.

The idóneo candidate is highly organized, detail-oriented,



proactive, and thrives in a fast-paced international environment.

Key Responsibilities

Operations Management
Manage all daily transportation and VIP Meet & Greet bookings globally
Coordinate with partners, chauffeurs, airport greeters, and operational partners worldwide
Monitor all active services and ensure smooth execution including schedule changes, flight delays, cancellations, and service amendments
Ensure all booking confirmations and operational documents are accurate and complete
Maintain operational records, supplier databases, and service documentation
Support event transportation planning and execution as required

Client Services
Serve as a primary point of contact for LiveDGAP clients
Respond to inquiries in a timely and professional manner
Prepare quotations, booking confirmations, invoices, and service updates
Provide proactive communication before, during, and after s

📌 Senior Client Experience (México)
🏢 Live DGAP
📍 México