**YOUR BRILLIANT FUTURE IN TECH IS NOW
Welcome to the world of Zoi. We are those who build the digital evolution of our enterprise customers, closing the gap between enterprise IT and new technologies. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value.
We are looking for support at our international location in Ho Chi Minh City and Mexico City. Just choose your favorite city. Travel between our locations is possible.
**WHAT YOU DO**:
As a JIRA & Confluence Administrator, you will be responsible for configuring, maintaining, and optimizing JIRA/Confluence to support our customers' development and business teams. You will work closely with cross-functional teams to ensure the smooth operation of JIRA and its integration with other tools. If you have a deep understanding of JIRA/Confluence and agile methodologies, and you're ready to take on a challenging role, we want to hear from you.
- Use your skills to creatively configure and customize JIRA to meet the unique needs of an international startup environment.
- Maintain and administer JIRA projects, workflows, and user permissions, ensuring a seamless user experience.
- Provide expert support and troubleshoot issues related to JIRA, collaborating with the development team to deliver cutting-edge solutions.
- Collaborate with development teams to understand their requirements and implement JIRA solutions, contributing to a dynamic and collaborative startup culture.
- Optimize the performance of JIRA and integrate it with other tools like Confluence and Bitbucket for enhanced collaboration and documentation.
- Create engaging documentation and training materials for JIRA and Confluence users.
- Gather feedback from stakeholders and continuously improve JIRA and Confluence.
**WHO YOU ARE**:




- Bachelor's degree in a relevant field or equivalent work experience.
- 4+ years of experience as a JIRA Administrator.
- Strong knowledge of JIRA, including configuration and customization.
- Experience in setting up and managing JIRA projects, workflows, and permissions, as well as integrating it with other tools like Confluence and Bitbucket.
- Familiarity with agile methodologies and software development processes.
- Proficiency in troubleshooting and problem-solving related to JIRA.
- Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced and dynamic environment.
- Familiarity with Confluence and other Atlassian tools, with preference for Atlassian Certified Confluence Administrator (ACP-CA), Atlassian Certified JIRA Administrator (ACP-JA) or ACP-100 Jira Administration for Data Center certification.
Do you like to be surrounded by brilliant minds? Awesome. At Zoi, you become part of our community of tech enthusiasts and develop your full potential. Create fresh ideas and shape the digital transformation of our enterprise customers sustainably.
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GOOD WORK SHOULD BE REWARDED - **which is why we offer various bonus models at our company**TIME IS WISDOM -** 20 % of your working time is available for experimenting and education**SKILL YOURSELF UP -** Zoi can only be as good as you are. That’s why we value constant training and development
- ** BE FREE - **thanks to our absolutely adaptable working hours and work remotely from any of our locations
- ** DEVELOP YOURSELF** - with our individual certification and training plan
- ** FAMILY COMES FIRST -** rely on our financial support for childcare
- ** REFUEL** - at our regular free Friday lunch
Zoi is an equal opportunity employer, we're committed to helping you do your best work. Our promise is to champion diversity, build an inclusive culture and do our part to create a more equitable professional landscape.

📌 Jira & Confluence Administrator (México)
🏢 Zoi
📍 México