Hiring: Content Moderator / Trust & Safety Quality Analyst
We are looking for an experienced Content Moderation / Trust & Safety professional to join our team and help maintain high standards of content quality, platform safety, and policy compliance.
Role: Content Moderator / Quality Analyst – Trust & Safety
Key Responsibilities
- Review and evaluate user-generated content (UGC) against established platform policies and guidelines.
- Identify and classify policy violations, safety risks, and edge cases accurately.
- Conduct quality audits and content evaluations to ensure moderation decisions meet required quality standards.
- Apply policies consistently and escalate complex or high-risk cases when required.
- Analyze user reports, feedback, and moderation trends to identify recurring issues.
- Participate in calibration sessions and support consistency across moderation teams.
- Identify trends and provide insights to improve content quality and moderation processes.
- Collaborate with cross-functional teams to improve policy enforcement, workflows, and evaluation processes.




- Maintain productivity and accuracy while working in a high-volume content review environment.
- Support continuous improvement of content classification and quality processes.

? Required Skills & Experience
- 3+ years of experience in Content Moderation, Trust & Safety, Content Review, Quality Assurance, or a related field.
- Strong understanding of content policies and policy enforcement.
- Experience reviewing user-generated content at scale.
- Strong ability to identify risk, policy violations, and complex/edge cases.
- Experience with quality audits, calibration, or moderation quality assurance.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and ability to make consistent decisions.
- Ability to work effectively in a fast-paced, high-volume environment.
- Strong written and verbal English communication skills.

Preferred Experience
- Experience with majo

📌 Senior Content Moderator (México)
🏢 Pyramid Consulting
📍 México