**IMPORTANT!**
**The salary and benefits will be discussed during the last interview process**
**Job Summary**:
The Production Assistant Supervisor will oversee the daily operations of the production assistant team, ensuring efficient workflow, task delegation, and overall team productivity. This role will coordinate with various departments, including logistics, vendors, and production teams, to ensure timely and accurate completion of tasks. The supervisor will also be responsible for mentoring and training production assistants, resolving issues, and optimizing processes to meet production goals.
**Key Responsibilities**:
- **Team Supervision**: Lead and supervise a team of production assistants, assigning daily tasks, managing workloads, and ensuring deadlines are met.
- **Vendor and Production Coordination**: Oversee communication between production assistants and vendors to ensure timely follow-ups on Production Status Reports (PSRs) and the collection of shipping documents (packing lists, commercial invoices).
- **Data Accuracy and System Management**: Ensure that all Production Assistants are cross-checking their assigned vendors data (PSRs, shipment details, etc.) is accurately reflected in the ERP system.
- **Purchase Order Management**: Supervise the issuance and tracking of Purchase Orders (POs), ensuring all details align with production timelines and product requirements.
- **Process Improvement**: Identify opportunities to streamline processes, enhance efficiency, and improve communication within the production team.
- **Mentorship and Training**: Provide guidance, training,



and support to production assistants to help them grow in their roles and ensure consistent performance.
- **Issue Resolution**: Troubleshoot and resolve any discrepancies related to vendor communication, product deliveries, and documentation.
- **Cross-Department Collaboration**: Work with departments like logistics, and production managers/directors to ensure smooth operations across all production processes.
- **Reporting**: Prepare and present regular reports on team performance, production timelines, and task completion to the Production Managers/Directors.
**Key Requirements**:
- **Education/Experience**: Bachelor’s degree in production management, Supply Chain, or a related field (or equivalent experience). Or 2-3 years of experience in a supervisory role preferred.
- **Skills**:
- Strong organizational and time management skills.
- Excellent communication and leadership abilities.
- Proficient in ERP systems, Microsoft Office Suite, and other production management software.
- Problem-solving mindset with a focus on efficiency and attention to detail.
- **Team-Oriented**: Ability to work in a collaborative environment and lead a team with diverse responsibilities.
- **Knowledge**: Familiarity with production processes, shipping documentation, vendor management, and purchase order workflows.
Pay: $1.00 per week
**Education**:
- Bachelor's (required)
**Experience**:
- Supervisory role: 2 years (required)
**Language**:
- English 85%-95% (required)
Work Location: In person
Expected Start Date: 04/11/2024

📌 Production Assistant Supervisor (Murua Oriente)
🏢 Xb Contact Center Solutions - Tj3
📍 Murua Oriente