15 ago
|
Uber
|
Ciudad de México
15 ago
Uber
Ciudad de México
**About the Role**
Are you ready to take your relationship-building and sales skills to the next level? As an Account Manager at Uber Eats, you'll be the trusted partner for some of our top restaurant partners, focusing on Small-to-Medium Sized Businesses (SMBs). This post-sales role is all about driving growth, upselling marketing products, ensuring operational excellence, and building long-lasting partnerships. You'll help our restaurant partners succeed on our platform while consulting them on opportunities to grow and thrive.
**What You'll Do**
- Manage a portfolio of Uber Eats restaurant partners, helping them succeed on the platform.
- Drive growth by upselling marketing products, such as ads and promotions.
- Develop and implement standardized best practices for merchant success within your territory.
- Collaborate with Operations and Sales teams to handle partner inquiries and manage relationships.
- Track and analyze merchant KPIs and OKRs to monitor performance, tackle challenges,
and identify growth opportunities.
- Share insights with the team to encourage a results-driven mindset.
- Provide hands-on support in vendor management, training, and introducing new features or products to merchants.
- Represent Uber Eats' mission, brand, and products with passion and pride.
**What You'll Need**
- Experience in managing commercial relationships.
- Outstanding communication and critical thinking skills.
- A keen eye for detail and a commitment to excellence.
- The ability to present commercial data in an accessible and engaging way using visuals and storytelling.
- Proven success in upselling promotional products and ads.
**Preferred Qualifications**
- Previous experience working with the restaurant industry.
- A background in e-commerce or marketplace environments.
📌 Enterprise Account Manager, UBEReats (Ciudad de México)
🏢 Uber
📍 Ciudad de México