Descripción y detalle de las actividades
An IT help desk technician provides technical support to users experiencing computer issues. They are often the first point of contact for customers.
***Responsibilities**:
- Manage and maintain IT infrastructure at three sites: one in-person in Rosarito, Mexico, and two remote in California and Canada.
- Manage and resolve technical support tickets.
- Coordinate with suppliers for the acquisition and maintenance of IT equipment and services.
- Implement and monitor cybersecurity measures.
- Ensure the correct functioning of the company's networks and systems.
Experiência y requisitos
- ** Experience**:
**Minimum 2 years in a similar role.
- High level of English.
- Live in Rosarito, Santa Fe or surroundings.
- Degree in informatics, computer sciences or related.
- **Technical Skills**:
- Network management.
- Cyber security.
- Management of Office and ERP software.




- **Additional Skills**:
- Ticket management.
- Supplier management.
- Sense of urgency.
Beneficios
- Utilidades garantizadas
- Servicios medicos en planta
- Transporte
- Comedor
- transporte
- caja de ahorro
- bonos anuales
- seguro de gastos médicos
- comedor
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SOLICITAR
**Número de vacantes** 1
**Área** Informática/Sistemas/TI/Programación/Software
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Jornada completa
- Lunes a viernes
**Salario mensual neto** $40,000 - $48,000 MXN
**Estudios** Carrera sin título
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No

📌 IT Technician Support (Help Desk) (Rosarito)
🏢 Mam De La Frontera, S. A. De C. V.
📍 Rosarito