**Essential Functions**:
- Prepares and audits standardized and customized reports to support management in understanding key performance indicators; reports include but are not limited to account recovery, dentist density, overtime, education report, employee performance and productivity, lost/mixed cases and mistake analysis.
- Provides administrative support for staff such as answering telephones, assisting employees, and resolving and/or referring a range of administrative problems and inquiries.
- Performs all data entry duties to ensure record maintenance and accuracy.
- Monitors all control reports and performance metrics; ensures all reports performs as expected.
- Develops support plan to resolve issues or discrepancies.




- Coordinates activities between internal departments and other Company Divisions and/or Functional areas.
- Contacts company personnel at all organizational levels to gather information and prepare reports.
- Maintains all record keeping and record retention systems for Division/Department.
- Performs other related duties and projects as required by management.
**Education and Experience**:
- High School diploma or equivalent.
- Minimum three (3) years in an administrative role or related experience
- Knowledge of Tableau or Power BI
- Expertise in Excel
- English (only technical)
**Pay Range**: $740 pesos daily

📌 Operations Support Specialist (Ciudad de México)
🏢 Glidewell Mexico City
📍 Ciudad de México