**Position: L2 Production Support Engineer**
**Location**:Remote - Mexico
**Industry - Sector**:Financial Services - Banking
**What you’ll do?**
- L2 Production Support
**What you’ll bring**:
- Experience as a L2 support engineer
- Good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with App Dev teams and senior stakeholders
- ITIL Process experience with Service Mgmt., Knowledge Mgmt.,
- Incident Mgmt
- Hands-on experience in SQL (Pl/SQL)
- Capable to analyze joint’s, Store Procedures and triggers
- Unix and Shell Scripting are mandatory.
- Capable to monitor processes and scripts errors
- Hands-on Read and Debug Code (Java or any OOP Language)




- Skilled in Debugging and Troubleshooting. Ability to perform RCA
**Soft skills**:
Work Underpressure, Quality at work, Results Oriented
Tipo de puesto: Jornada completa
Sueldo: $50,000.00 - $81,000.00 al mes
Tipo de jornada:
- Lunes a viernes
Pregunta(s) de postulación:
- Cuantos años de experiência tienes como ingeniero de soporte de producción?
Experiência:
- Servicios financieros: 3 años (Obligatorio)
- Ingeniería de procesos: 3 años (Deseable)
Idioma:
- inglés (Obligatorio)
Lugar de trabajo: Empleo remoto

📌 Production Support Engineer (México)
🏢 Pekker Services
📍 México