**Responsibilities**
- Work closely with the product owner to comprehend business strategies and user needs, serving as the product SME for the development team
- Help define MVPs and outline plans for delivering value using epics and features
- Create and refine user stories independently based on sometimes ambiguous feature definitions
- Identify and communicate technical and system integration strategies, tracking divisional dependencies
- Collaborate with QA and development teams to develop test strategies and plans based on acceptance criteria
- Support the delivery and implementation of features and capabilities ensuring alignment with user expectations
- Investigate and troubleshoot production issues, resolving them directly or escalate when necessary
- Perform impact analysis to aid in prioritization and expedite the definition and refinement of features and user stories
- Monitor and measure the success of products and processes ensuring they meet compliance and risk policies
**Requirements**:
- 5+ years of experience in Business Analysis
- At least 1 year of relevant leadership experience
- Previous experience in developing and maintaining content within the BI tools Tableau and Power BI
- Proficiency in writing and reviewing SQL queries
- Familiarity with Salesforce integrations and administrative settings including Power BI deployment
- Knowledge of creating, maintaining, and sharing complex business flow diagrams
- Troubleshooting skills with capability to investigate, resolve or escalate problems
- Understanding of risk management, compliance policies, and procedures related to business processes
- B2 level of English or higher, with an emphasis on technical communication skills
**Nice to have**
- Experience in building and maintaining performance measures in Tableau




- Background in supporting legacy and Cloud BI environments
**We offer**
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Adaptable work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

📌 Lead Business Analyst (México)
🏢 Epam Systems
📍 México