**This role requires working US business hours and some weekends.**
We are looking for a **Service Delivery Engineer / System Administrator** to join our Professional Services team. This junior-level role is idóneo for someone with robust Windows and Linux administration skills, network knowledge, and a passion for IT security and automation.
**Key Responsibilities**:
- Support customers in implementing best practices for system security and stability
- Stay up to date with emerging technologies, security threats, and best practices
- Administer and troubleshoot Windows Server (2012/2016) and Linux systems
- Configure and manage Active Directory, DNS, DHCP, NAT, VPN, FTP, proxy, TCP/IP, VLANs, and group policies
- Collaborate with internal teams to ensure smooth service delivery and issue resolution
- Protect the security and privacy of Absolute and its customers
**Required Skills & Experience**:
- Knowledge of Windows and Linux operating systems
- Experience with WSUS for managing Windows patch deployments
- Understanding of network technologies (AD, DNS, DHCP, TCP/IP, VLAN, VPN, etc.)




- Hands-on experience with Windows Server 2012/2016 administration
- Basic Linux system administration skills
- Excellent troubleshooting skills with a problem-solving mindset
- Ability to quickly learn new technologies using documentation and online resources
- English proficiency (Excellent in speaking, reading, and writing)
**Preferred Qualifications**:
- Cloud experience (especially with Azure)
- Experience with MS SQL Server
- Familiarity with PowerShell or Bash scripting
- Familiarity with Scrum methodology and Agile principles
**Why Work For Us**:
You’re resilient and passionate about securing the Work from Anywhere era.
So are we.
We’re in search of the best and the brightest - everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers - we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.
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📌 Service Delivery Engineer (México)
🏢 Absolute Software
📍 México