Descripción y detalle de las actividades
- Represent the team as an SME on projects, which includes but is not limited to discovery, assessments, pricing/quoting, design, documentation, etc.
- Mentor and train team members.
- Develop strategies for installation, configuration, maintenance, and documentation for various backup technologies in a multi-site multi-vendor backup environment.
- Participate in recovery testing and auditing to validate that data can be recovered from backups.
- Participate in weekly on-call support within a “follow the sun” model, which includes weekend rotations.
- Work closely with customers and cross-teams to communicate the root cause of outages or disruptions and recommend steps to resolve issues.
- Resolve incidents and problems in accordance with set guidelines and meet operational agreements.
- Implement change requests and complete projects within defined guidelines.
- Achieve and understand Service Level commitments for all open systems platform.
- Document processes and maintain a knowledge base for Data Protection.
Experiência y requisitos
- Bachelor’s degree in Computer Science, Information Technology, or related field of study.




- 5+ years knowledge of data protection hardware/software (Veeam (preferred/required), knowledge of Avamar, Data Domain, Druva is a plus).
- 2-4 years of experience with Hypervisors, Windows & Linux operating systems, Cloud Infrastructure.
- Good experience with IT processes and best recommendations related to backup, recovery and disaster recovery.
- Experience in highly regulated environments.
- Strong analytical and problem-solving skills, with the ability to work independently or as part of a team.
- Great communication and documentation skills (English and Spanish).
Incentivos
- Beneficios de acuerdo a la LFT
- Seguro de vida
- Fondo de ahorro
- Seguro de gastos médicos
- Bonos anuales
- Plan de indexación
- Gimnasio
- Reembolso educativo
- Vales despensa
- Seguro dental
- Dias personales
**Número de vacantes** 1
**Área** Informática/Sistemas/TI/Programación/Software
**Contrato** Permanente
**Modalidad** Home office
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Tiempo completo
- Flexible
- Turno de 8 Horas
**Estudios** Carrera sin título
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No

📌 Data Protection Engineer (Tijuana)
🏢 ThermoFisher Scientific
📍 Tijuana