Intake Representative (Guadalajara)

Intake Representative (Guadalajara)

15 ago
|
Intugo
|
Guadalajara

15 ago

Intugo

Guadalajara

**Ready to put your skills to work? We might be the perfect match!**
We’re currently expanding our team and looking for a dedicated, bilingual professional with strong communication skills to assist potential clients through their legal intake journey.
**What You’ll Bring to the Team**:
- Experience in roles involving direct client interaction is highly desirable.
- Outstanding verbal and written communication abilities; capable of speaking clearly, professionally, and with empathy—even in complex or emotionally charged situations.
- Comfortable using computers, including Windows OS, web browsers, and basic internet tools.
- Proficiency in both English and Spanish is required.
**Work Schedule**:
- **Training**: Monday-Friday, 8:00 AM to 4:00 PM (GDL time) for 1-2 weeks.
- **Regular Shift**: Monday-Friday, 7:00 AM to 4:00 PM.
**Compensation & Perks**:
- Base Salary**:$16,000 MXN per month**:
- Monthly bonus up to **$5,100 MXN** based on performance
- Food vouchers**:$1,500 MXN/month** (must start by the 5th of the month to be eligible the next month)
- **4% Savings Fund Contribution**:




- **15 Days Christmas Bonus** (increases 1 day per year up to a max of 21)
- All legally mandated benefits included: vacation, IMSS, profit-sharing, etc.
**What You'll Do**:
- Handle inbound inquiries from potential clients about legal matters—via phone or electronic communication.
- Conduct follow-up calls to establish contact and guide clients through the intake process.
- Lead conversations to understand client needs and collect relevant information through structured questionnaires.
- Send legal documents for e-signature and ensure completion.
- Work closely with your team to continuously improve the intake experience.
**Location**:
Just steps from **Plaza del Sol, Guadalajara**.
Tipo de puesto: Tiempo completo
Sueldo: $16,000.00 - $20,000.00 al mes
Ventajas:
- Seguro de vida
- Vales de despensa
Pago complementario:
- Bono de productividad
Tipo de jornada:
- Turno de 8 horas
Lugar de trabajo: Empleo presencial

📌 Intake Representative (Guadalajara)
🏢 Intugo
📍 Guadalajara

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