**Location**: Hybrid (Guadalajara, Mexico)
**Employment Type**: Full-Time
**About the Role**
Legal Management Group is a leading personal injury law firm committed to client care and results. We are seeking a** Case Manager** with a **Medical Doctor (MD)** background to join our **Case Management Department**. In this role, you will coordinate medical treatment and documentation for personal injury clients, ensuring that their recovery is managed with precision and care.
This is a **hybrid position** with a location in **Guadalajara**, offering you flexibility to work remotely while collaborating with the team onsite. You’ll play a key role in managing client recovery, supporting legal strategy with medical expertise, and ensuring that each case progresses smoothly. To support transparency, productivity, and alignment across our team, you will use **Time Doctor** to track your work hours, tasks, and performance. This tool helps ensure a structured workflow and team-wide accountability.
**What You'll Do**
**Client Liaison and Support**
- Serve as the primary point of contact for clients regarding treatment schedules, progress updates, and general support.
- Coordinate **medical appointments**, **transportation**, and **specialist referrals** to ensure timely and appropriate care.
**Medical Records & Documentation**
- Request, track, and organize **medical records**, **imaging**, and **provider reports**.
- Create summaries and documentation that support **case progression** and legal review.
- Maintain accurate and up-to-date case files using tools like **Filevine** and **Google Suite**.
**Care Management & Communication**
- Monitor **treatment progression** and follow up with healthcare providers to ensure **continuity of care**.
- Liaise with **legal teams**, **medical providers**, and **insurance companies** to align treatment details with **case strategy**.
**Compliance & Reporting**




- Ensure all **case documentation** meets **legal**, **insurance**, and firm-wide compliance standards.
- Prepare **medical reports** and case updates for attorneys, paralegals, and HR when required.
**Productivity Monitoring**
- Use **Time Doctor** to log work hours, tasks, and case activities.
- Support firm-wide goals by adhering to performance expectations and helping identify process improvements.
**What We’re Looking For**
**Skills & Experience**
- **Fluent in English and Spanish** (spoken and written) - required.
- **1-3 years of experience** in **case management**, **healthcare coordination**, or **administrative support** in **medical** or **legal settings**.
- Strong **organizational skills** and **attention to detail**, capable of managing multiple active cases simultaneously.
- Proficient with **case management platforms** (e.g., **Filevine** preferred) and collaboration tools such as **Google Suite**.
- Ability to work independently in a **structured, remote environment** and meet tight deadlines.
- Strong **interpersonal skills** with the ability to provide **empathetic and clear communication** to clients.
- Prior experience working at a **personal injury law firm** or in **insurance/medical documentation** is a plus.
**Education**
- **Medical degree (MD)**
**Why Join Legal Management Group?**
- **Make an Impact**: Help injured clients access timely care and contribute to positive case outcomes.
- **Growth Opportunities**: Learn, grow, and build a long-term career with **mentorship** and **professional development**.
- **Hybrid Work Setup**: Work remotely with the option of **hybrid office collaboration** in **Guadalajara**, Mexico.
- **Bonuses & Incentives**: Earn **monthly**, **quarterly**, and **end-of-year bonuses** for performance and contribution.
- **Supportive Culture**: Join a firm that values **compassion**, **accountability**, and **continuous improvement**.
**How to Apply

📌 Personal Injury - Case Manager (Hybrid) (Guadalajara)
🏢 Legal Management Group
📍 Guadalajara