**About Us**:
GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
**About the role**:
**What You’ll Do**:
- Coordinate with insurance agents and carriers to collect homeowners insurance declarations, binders, and updated policy documents.
- Review and verify insurance policies to ensure they meet lender and investor requirements, including appropriate coverage amounts, deductibles, and escrow information.
- Communicate directly with internal teams—processors, closers, loan officers—to provide updates and resolve any insurance-related issues that may delay closings.
- Track and maintain accurate insurance documentation in the loan file using company systems and pipelines.
- Serve as a point of contact for internal escalations or clarifications regarding insurance timelines, requirements, or exceptions.
- Ensure policies are in place and validated prior to loan funding.
- Assist with renewals, policy updates, and coordination with escrow for existing loans when needed.
- Help develop and refine insurance-related processes, checklists, and quality control standards.




- Stay current on industry regulations and investor/lender guidelines related to property insurance.
**Required Skills & Experience**:
- High school diploma required
- Minimum of 1 year of experience in customer service within the insurance industry or in a similar client-facing role.
- 1-2 years of experience in the mortgage industry, homeowners insurance, or loan servicing. (is a plus)
- Excellent verbal and written communication skills.
- Strong multitasking abilities and composure under pressure.
- Proficiency with computer systems and policy management tools.
**What We Offer**:
- Competitive **base salary**:
- Full **law benefits (15 days of Christmas bonus if you have less than a year, 20 days of Christman bonus at year, 37.5% instead of 25% of vacation bonus)**:
- **Punctuality** and **attendance bonus of $2,200 MXN tax free**:
- **Excellence**bonus of $1,000 MXN tax free
- **Private minor medical insurance**
Tipo de puesto: Tiempo completo
Sueldo: $20,000.00 - $22,000.00 al mes
Incentivos:
- Días de maternidad superiores a los de la ley
- Días de paternidad superiores a los de la ley
- Seguro de gastos médicos
Pregunta(s) de postulación:
- Are you comfortable working in an onsite setting?
- What's your salary expectation in mexican pesos and gross wisely?
Idioma:
- Inglés (B2 - C1) (Deseable)
Lugar de trabajo: Empleo presencial

📌 Insurance Agent (Guadalajara)
🏢 GDL Connectde CV
📍 Guadalajara