-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role **Senior Finance Manager**
**Role Purpose**:
To ensure that Operations meet its business plans through the accurate monitoring and prioritization of the cost drivers that impact the business plan, in line with Finance and Operations policies, processes, governance and reporting.
In this role, the incumbent will lead and manage Reconciliations Business Service in GSC México to ensure that best reconciliation standards/practices are followed in line with industry standards. Comply with the GSM, FIM and HSBC financial practices to minimize possibilities of financial losses.
High profile management position accountable for building scalable Reconciliations operations.
Support Global Head with strategic planning initiatives to develop Reconciliations Utility.
Implement strategic initiative and special projects for Reconciliations spanning people, processes and technology infrastructure.
Tracking of key performance indicators and recommending strategies for enhancing performance.
Partnering with Global Businesses and Functions to develop and align Reconciliations services with their business objectives.
Promoting the Reconciliations Utility internally and externally through effective communication strategy.




Accountable for financial planning to achieve cost targets set across GSC México Reconciliations Operations. Monitor all saves reporting globally covering performance to plan, deviations, issues and risks; Engage with finance teams to review and report monthly financial position including impact of out of plan costs and boundary changes.
Engage with senior stakeholders within the business to support performance management on a globally consistent reporting framework, from defining key to supporting target setting and exception reporting. Operations control covering demand, supply, capacity, people, processes budgets and operations risk.
Provide direction to the local management of operational processes to meet or exceed service level requirements.
Accountable for continuous process improvement of existing processes and migration of new functions from the onshore business partner.
**Main Activities**
- Own and manage the full end to end operations business planning process to ensure an accurate view of operations ability to meet financial targets by sub
- function and geography.
- Ensure support is provided for the production and tracking of the business plans that deliver the financial targets in the annual operating plans.
- Implementation and ongoing leadership of a robust workforce planning and reporting process.
- Ensure the efficiency and effectiveness of the Operations Rates, Billing and Recharge process per defined standards as agreed with Finance.




- Manage the FRP including setting the plan, tracking costs monthly, reporting position to the Planning team, challenging costs and identifying savings.
- Execute target operating model for Global Reconciliations and monitor team performance, escalating issues and concerns as appropriate through engagement with key stakeholders.
- Contribute to the end delivery of multiple work-streams within General Reconciliations Utility, proactively balancing scope, schedule, budget, risks, outcomes, and benefits.
Requirements- Graduate or higher with proven track record in Operations/banking experience with excellent interpersonal skills (Essential) with 5 - 10 years of experience.
- Exposure to Accounting, Financial Control, and hand on experience in handling Reconciliation processes/activities with thorough understanding of risk and related controls.
- Experience in managing large teams in specialised functions.
- Knowledge and experience in handling internal controls & SOX requirements
- Should have thorough understanding of the Business Case development & Analysis, FRP development, CTA/RTB concepts, Migration methodology, CCO/Compliance requirements and processes.
- Understands how technology adds value to the business and to the end customer.
- Demonstrated ability to rapidly build relationships with key stakeholders.
- Working across cultures and in matrix organisational structures.
- Ability to form effective relationships and achieve influence at senior level in the organisation.
- Negotiation, influence, mediation and conflict management skills.
- Ability to develop cohesive working relationships with business partners.
**Competencies**:
- Excellent English written & verbal communication skills, other language

📌 Senior Finance Manager (Azcapotzalco)
🏢 Hsbc
📍 Azcapotzalco