We are looking for a highly experiencedSenior ServiceNow Developerto design, build, and optimize scalable ServiceNow solutions across enterprise environments.
This role requires deep platform expertise, strong engineering discipline, and the ability to work closely with architects, product owners, and stakeholders to deliver high-quality outcomes.As a senior contributor, you will not only develop solutions but also mentor other developers, enforce best practices, and help shape platform standards and governance.Key ResponsibilitiesLead the development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standardsTranslate business requirements into technical designs, implementation plans, and high-quality deliverablesDevelop advanced ServiceNow components including:Script Includes, Business Rules, Client Scripts, UI Policies, UI ActionsFlow Designer / IntegrationHub workflowsACLs and security configurationsCustom applications (App Engine) and scoped developmentBuild and maintain integrations using REST/SOAP APIs, MID Server, and external authentication mechanismsEnsure performance, scalability, maintainability, and compliance across ServiceNow implementationsProvide technical leadership in sprint delivery, backlog refinement, and solution reviewsMentor junior developers and contribute to knowledge sharing and development standardsSupport production releases, troubleshoot complex issues, and provide root cause analysisMaintain high-quality documentation for solutions, configurations,
and technical decisionsRequirements5+ years of hands-on ServiceNow development experience in complex environmentsStrong ServiceNow platform expertise, including best practices for:ITSM (mandatory)CMDB and CSDM principlesWorkflow/Flow DesignerService Portal / UI Builder (depending on scope)Advanced JavaScript skills and solid understanding of ServiceNow scripting patternsExperience in designing and implementing enterprise integrations (REST/SOAP, MID Server, data imports)Strong understanding of ITIL processes and service management operating modelsExperience in Agile delivery (Scrum), with proven ability to work in cross-functional teamsStrong communication skills in English (written and spoken)Preferred QualificationsServiceNow certifications such as:Certified System Administrator (CSA)Certified Application Developer (CAD)Certified Implementation Specialist (CIS) in one or more modulesExperience with ITOM (Discovery, Service Mapping, Event Management)Experience with SecOps, GRC, HRSD, or CSMKnowledge of ServiceNow Performance Analytics and reportingExperience with DevOps, CI/CD, ATF (Automated Test Framework), and release automationBenefitsWork on international ServiceNow programs with enterprise-level complexityClear growth path into Lead Developer / Architect rolesCertification and learning supportCompetitive compensation packageFlexible work model (project-dependent)Collaborative, delivery-focused cultureFlexible work model, including remote work within Mexico for candidates already residing there
📌 Senior Servicenow (Snow) Developer (Xico)
🏢 Avacone
📍 Xico